Customer Journey Map (CJM): What It Is and How to Build One
Customer journey map (CJM): what it is, why businesses need it, and how to build one step by step. Template, stages, touchpoints, tool comparison, examples.
Articles on growth and marketing in B2B, IT and SaaS. Hands-on cases from first-hand vibe-coding experience.
Customer journey map (CJM): what it is, why businesses need it, and how to build one step by step. Template, stages, touchpoints, tool comparison, examples.
Content plan: what it is, how it differs from strategy, types, step-by-step guide, monthly example, table template, tools, metrics and checklist.
Content strategy explained: how it differs from a content plan and content marketing, a step-by-step framework, examples, checklist, and template for business.
ЛПР explained: what a decision-maker is, how it differs from LVR, GLPR, and LDPR, how DMU and buying committees work, and how to find and reach
A full breakdown of content marketing metrics: reach, engagement, conversions, and ROI. Formulas, benchmarks, tools, tables, and a reporting checklist.
What TAM SAM SOM means and how to calculate market size: formulas, top-down and bottom-up methods, worked example, comparison table, PAM, and common mistakes.
Tone of voice explained: what it is, how it differs from brand voice and tone of speech. A step-by-step guide with examples, tables, and a checklist.
Customer persona explained: how it differs from a target audience, a step-by-step process, a ready-to-use template, and B2C/B2B examples with validation
Target audience analysis: methods, steps, tools, and templates. How to define your audience, build a customer persona, and apply results in B2B marketing.
How to build lead generation automation: capture architecture, qualification, CRM handoff, scoring, CPL/CAC/ROMI metrics, integration mistakes, and a checklist.